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Personal Settings

How do I change the information on my personal Metasoul account?

To change the information of the Metasoul account, the “Account” option can be selected via the profile icon in the upper-right corner. Alternatively, access is available via the following direct link: https://login.metasoul.com/profile/personal

Homepage of the Metasoul platform titled “Privacy Assistant.” In the top-right corner, the profile menu is open, displaying the options “Account,” “Language,” “Organization,” “Subscription & Payment,” and “Logout.”

The desired information can be modified by updating the corresponding fields.

Website titled “Personal Data.” In the central section, there is a segment labeled “Personal Information,” containing input fields for “First Name,” “Last Name,” and “Language.” Below this, there is a button labeled “Save Changes.”

After making changes, it is necessary to save them using the “Save Changes” button to ensure they are applied permanently.

How do I change my password?

To change the password information, the “Account” option can be selected via the profile icon in the upper-right corner. Alternatively, access is available via the following direct link: https://login.metasoul.com/profile/personal

Homepage of the Metasoul platform titled “Privacy Assistant.” In the top-right corner, the profile menu is open, displaying the options “Account,” “Language,” “Organization,” “Subscription & Payment,” and “Logout.”

Next, the “Security” tab can be selected.

There, the input field for changing the password is available.

View of the “Personal Data” page under the “Security” tab. In the “Change Password” section, the input fields for “Current Password,” “New Password,” and “Confirm New Password” are visible, along with the button labeled “Save Changes.”

After entering and confirming the current and new passwords, the changes are applied using the “Save Changes” button. If the process is completed successfully, an automatic logout from the system occurs, after which a new login with the new password is required.

How can I enable Multi-Factor Authentication (MFA)?

CTo change the password information, the “Account” option can be selected via the profile icon in the upper-right corner. Alternatively, access is available via the following direct link: https://login.metasoul.com/profile/personal

Homepage of the Metasoul platform titled “Privacy Assistant.” In the top-right corner, the profile menu is open, displaying the options “Account,” “Language,” “Organization,” “Subscription & Payment,” and “Logout.”

Next, the “Security” tab can be selected.

Under this tab, the “Authentication App (TOTP)” section is available. A field is provided in which a custom name for the authentication application can be entered. After entering the name, proceed by selecting “Add device.”

In the next step, it is possible to either scan the displayed QR code with the authentication application or enter the provided key manually.

Pop-up window for setting up the authentication app, displaying a QR code. Below the QR code, there is a hyperlink with the text “Can’t scan? Copy the key.” At the bottom of the window, the prompt “Enter the six-digit code from the app” appears above an input field for the six-digit code.

After the key has been successfully stored in the authentication application, the generated code is entered into the designated field to complete the setup.

Upon successful setup, a small text field appears displaying the device name in the “Authentication App (TOTP)” section.